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← Success Stories

Women’s Aid

From classroom to national online learning.

From classroom-only training to 2,646 learners from around 690 employers in under a year.

Two smiling women looking at the camera

At a glance

Women’s Aid is one of Ireland’s national domestic abuse organisations. In November 2025 it launched its online learning platform, powered by QedON. QedON designs, builds, hosts and manages its training, including the application and processing of ATHE endorsed certificates.

learners in under a year

2,646

employers reached

c. 690

online courses, 2 ATHE endorsed

7

The challenge

Women’s Aid had only ever delivered its training in classrooms around the country. Demand from professionals and employers was there, but the model limited how far its expertise could reach.

Limited reach

Every learner needed a place in a scheduled classroom session, so access depended on location, dates and trainer availability.

High delivery cost

Each session carried trainer time, travel and venue costs, which made growth expensive.

Time away from work

Busy frontline professionals and managers had to take time out to attend in person.

Hard to scale

Reaching large employers, new sectors or the general public was not practical with classroom delivery alone.

How QedON delivered it

The solution

QedON acts as Women’s Aid’s end-to-end Knowledge Partner, turning its classroom expertise into an online learning centre that any professional or employer in Ireland can access.

  1. Design

    Structured Women’s Aid’s expertise into a modular programme with clear outcomes, assessment and ATHE endorsement for the core certificate courses.

  2. Develop

    Created practical, trauma-informed learning built around the real situations frontline professionals and employers face.

  3. Build

    Launched the online learning platform in November 2025, giving learners self-paced access from anywhere.

  4. Manage

    Hosts the platform, manages learners and employers, and processes ATHE certificates.

Courses on the platform

Understanding the Harms and Responses to Coercive Control (Adults)

ATHE endorsed certificate

Understanding the Harms and Responses to Coercive Control (Child Protection & Children’s Needs)

ATHE endorsed certificate

Trauma-Informed Practice

No certification required

The Intersection of Disability, Age, Poverty and Domestic Violence

No certification required

Allies Module

No certification required

Supporting Domestic Abuse Survivors to Navigate the Justice System

No certification required

Understanding the Harms of Pornography; Essential Knowledge for Practitioners

Micro module

Toy Show Appeal; Digital Relationship Compass

Built for RTÉ and Women’s Aid. Public release upcoming.

The results

Before

Classroom only

  • Sessions held in classrooms around the country
  • Access limited by location, dates and trainer availability
  • Growth meant more trainers, travel and venues

After QedON (30 September 2026)

Online, nationwide

  • 2,646 learners in under a year
  • Around 690 employers in corporate, housing, statutory and domestic abuse services
  • 7 self-paced courses, 2 with ATHE endorsed certificates

Award recognition

The Women’s Aid platform won QedON 2nd place for the Innovation and Transformation Award at the County Wexford Business Awards 2026.

Reaching the public

The Toy Show Appeal module, funded by the Late Late Toy Show Appeal and built for RTÉ and Women’s Aid, will help young people recognise healthy, unhealthy and abusive relationships.

Our training now reaches people in every part of Ireland, exactly where it is needed most. Moving online has also given us a sustainable way to grow, so we can keep developing the courses that help professionals respond to domestic abuse.

Suzanna Knight Head of the Centre for Learning & Practice Development, Women’s Aid

Why it matters

Women’s Aid shows how an organisation that has only ever taught in classrooms can, in under a year, reach thousands of professionals and hundreds of employers across every sector while keeping accredited quality. Women’s Aid and Safe Ireland both run on the same repeatable QedON model.

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