Fundamentals of Recognising and Responding to Domestic Violence & Coercive Control
ATHE endorsed certificate
Client case study
Safe Ireland
A national domestic abuse training platform, powered by QedON.
1,057 frontline professionals in 187 towns and cities trained to recognise and respond to domestic abuse, with 100% saying the core course helps them perform better in their role.
At a glance
- learners trained
-
1,057
learners trained
- towns and cities reached
-
187
towns and cities reached
- say it helps them perform better
-
100%
say it helps them perform better
- ATHE endorsed certificate courses
-
2
ATHE endorsed certificate courses
The challenge
Frontline professionals across Ireland meet people experiencing domestic abuse every day, but many lack the confidence to recognise the signs, respond to a disclosure or explain the legal protections available.
Safe Ireland needed to share its specialist knowledge nationally, consistently and with recognised certification.
How QedON delivered it
The solution
QedON acts as Safe Ireland’s end-to-end Knowledge Partner, turning its expertise into accredited, self-paced online learning that any professional can access.
-
01
Design
Structured Safe Ireland’s expertise into two certificate courses with clear outcomes and assessment, endorsed by ATHE.
-
02
Develop
Practical, plain-language learning built around real situations: disclosures, recording cases and explaining court orders.
-
03
Build
Short eLearning modules learners complete at their own pace, with video, visuals and real-life examples.
-
04
Manage
Hosts the platform, processes ATHE certificates and produces annual learner impact reports.
Courses on the platform
Domestic Violence in Law
ATHE endorsed certificate
Domestic Abuse Awareness and Safe Spaces
Built with the Irish Banking Culture Board for bank staff
The results
Demand has grown every year, and learners say the training changes how they work. New sign-ups rose from 180 in 2024 to 472 in 2025, with 403 more by 30 September 2026.
2024 (from Sept)
180
2025
472
2026 (to 30 Sept)
403
| Item | Value |
|---|---|
| 2024 (from Sept) | 180 |
| 2025 | 472 |
| 2026 (to 30 Sept) | 403 |
- Fundamentals course (65 responses)
- Domestic Violence in Law (44 responses)
Helps me perform better in my role
100%
93%
Worthwhile use of my time
100%
100%
Practical tools and strategies
97%
91%
Clearly presented and organised
99%
91%
| Item | Fundamentals course (65 responses) | Domestic Violence in Law (44 responses) |
|---|---|---|
| Helps me perform better in my role | 100% | 93% |
| Worthwhile use of my time | 100% | 100% |
| Practical tools and strategies | 97% | 91% |
| Clearly presented and organised | 99% | 91% |
Year 1 learner feedback, September 2024 to November 2025.
Why it matters
Safe Ireland shows how a specialist organisation can turn its expertise into accredited national training that reaches professionals in every county, measures its impact and extends into new sectors such as banking. It runs on the same repeatable QedON model, which can be extended to any organisation with specialist knowledge to share.
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